Terms and Conditions of Randobridge Financial Services

1. Introduction

Welcome to Randobridge Financial Services (“Randobridge,” “we,” “our,” “us”). These Terms and Conditions govern the use of our financial products, loans, and services. By applying for a loan, using our website, or accessing our services, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

You can contact us regarding this website by email, at info@randobridge.co.za. Please read these terms, together with our Privacy Policy carefully, they will govern our relationship with you in relation to your use of www.randobridge.co.za (“the website”) and will constitute an ongoing binding agreement between Randobridge and yourself.

2. Definitions

• “Client” refers to any individual or entity applying for or using our financial services.
• “Services” include loan products, financial advice, and other related services offered by Randobridge Financial Services.
• “Agreement” refers to the contractual obligation between the client and Randobridge Financial Services.

3. Eligibility Criteria

To apply for and access our financial services, you must:

• Be at least 18 years old.
• Provide valid identification and proof of income.
• Have a bank account in good standing.
• Meet our credit assessment and affordability criteria.
• Agree to comply with applicable financial regulations.

We reserve the right to refuse service or reject applications that do not meet our eligibility requirements.

4. Loan Application and Approval

• Loan applications must be completed with accurate and truthful information.
• Randobridge reserves the right to verify information provided during the application process.
• Approval is subject to a credit assessment and affordability evaluation.
• Loan amounts, interest rates, and repayment terms will be disclosed in the loan agreement.

5. Interest Rates and Fees

• Interest rates are determined based on the applicant’s creditworthiness and market conditions.
• Additional fees, including service fees and late payment penalties, may apply and will be outlined in the loan agreement.
• All applicable fees and charges must be paid as per the agreed schedule.

6. Repayment Terms

• Loan repayments must be made according to the agreed-upon schedule.
• Clients may make early repayments without penalties unless specified in the loan agreement.
• Late or missed payments may result in penalties, additional interest, or legal action.
• Randobridge reserves the right to take recovery actions in case of non-payment, including reporting to credit bureaus.

7. Responsible Lending Policy

Randobridge Financial Services follows a strict responsible lending policy, ensuring that:

• Loans are only granted based on affordability assessments.
• Clients receive transparent and fair financial terms.
• Customers are not subjected to predatory lending practices.
• Financial literacy and advisory support are provided where necessary.

8. Data Protection and Privacy

• Randobridge ensures that all client data is handled in compliance with data protection laws.
• Personal and financial information will not be shared with third parties without consent, except where required by law.
• Clients have the right to access, update, or request deletion of their personal data as per our Privacy Policy.

9. Fraud Prevention

• Any fraudulent activity, including false documentation or misrepresentation, will result in immediate termination of services and possible legal action.
• Randobridge reserves the right to investigate and report suspicious activities to regulatory authorities.

10. Termination of Services

Randobridge Financial Services may terminate services under the following conditions:

• Breach of terms and conditions by the client.
• Fraudulent or illegal activities.
• Failure to meet repayment obligations.
• Non-compliance with regulatory requirements.

Termination may result in full loan repayment demand and legal action where necessary.

11. Liability Limitation

• Randobridge Financial Services is not responsible for any losses incurred due to the misuse of our services.
• We do not guarantee uninterrupted access to our services due to external factors beyond our control.
• Randobridge is not liable for decisions made by third-party credit bureaus or financial institutions.

12. Amendments to Terms and Conditions

• Randobridge Financial Services reserves the right to update or amend these Terms and Conditions at any time.
• Clients will be notified of significant changes through official communication channels.
• Continued use of our services constitutes acceptance of any changes.

13. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of South African Laws.
• Any disputes will be resolved through arbitration, mediation, or legal proceedings as necessary.

14. Privacy Policy

• We respect your privacy and your personal information (even if you do not become or are no longer a customer of ours) and refer you to our privacy policy which governs the way in which we collect and use the personal information provided to us as part of the application process. You give Randobridge permission to collect and use your personal information when you use the website.